Exchange Policy

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At EVERSHINE, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 3-Day No Questions Asked Exchange Policy.
 

3-Day No Questions Asked Exchange
 

You can request an exchange within 3 days of receiving your order, with no questions asked.
 

Eligibility:
 

To be eligible for an exchange:
 

• The exchange request must be raised within 3 days from the date of delivery.

• The product must be unused, unwashed, unworn, and in its original condition.

• All original tags, labels, packaging, accessories, and invoices must be included.

• The product must be free from stains, odors, damage, or any signs of use.
   

How to Request an Exchange:
 

1. Contact our customer support within 3 days of receiving your order.

2. Share your order number.

3. Our team will arrange a reverse pickup (where available) or provide instructions for returning the product.

4. Once the returned product successfully passes our quality inspection, we will dispatch the replacement product.
    

Exchange Options:
 

You may exchange your product for:
 

• A different size (subject to availability).

• A different color (subject to availability).

• Another product of the same or higher value (the price difference, if any, must be paid by the customer).

• If the replacement product is of a lower value, the remaining balance will be issued as store credit for future purchases.
   

Important Information:
 

• Each order is eligible for one exchange only.

• Exchange requests made after 3 days of delivery will not be accepted.

• Products purchased during clearance or final sale may not be eligible for exchange unless they are received damaged or incorrect.

• We reserve the right to decline an exchange if the returned product does not meet the eligibility criteria after inspection.
   

Contact Us:

For exchange requests or assistance,